Corrections and updates

A useful correction tells us what changed, where it changed and what evidence can help confirm it.

What to include

For the live service, a first-hand observation can identify a research question, while an official page or operator notice can help resolve it. The current preview form is for test reports only: use fictional details and do not supply personal information. A useful live report would include:

  • The airport, terminal and facility.
  • The page or statement you believe needs changing.
  • What you observed and when you observed it.
  • An official source link, if available.
  • An optional email address if you are willing to clarify the report.

What happens to a report

The intended workflow is to check the report against the relevant airport page, terminal map or operator information, then resolve any uncertainty before changing the structured record. A named editor must approve publication.

Reports never publish automatically. A single report does not by itself establish a permanent closure or airport-wide policy. No response time is promised.

What changes on the page

An accepted correction should update the affected fact and supporting source. The review date should reflect the actual editorial check, not a routine website build. Where evidence is still conflicting, the page should continue to explain the uncertainty.

For urgent problems at the airport

Speak to airport staff or the service provider if you need immediate help. This directory is not an emergency contact, assistance booking service or airport complaints channel.

All fields are required unless marked optional. Reports never change the directory automatically.

Describe the information you want us to check (10–2,000 characters).
Include useful location or access details (10–4,000 characters). Do not include personal information.
Explain how you know, such as an official airport page or a recent visit (10–2,000 characters).
For this preview, leave blank or use a test address. No response is promised.

This form is for directory updates. Contact your airport or airline directly for travel assistance.

Useful links